FAQFAQ

Founded in 2016 as the Southeast Asia hub of Japan’s SHIFT Inc., SHIFT ASIA is a leading software QA and development firm based in Ho Chi Minh City. We combine Japanese quality standards with top-tier Vietnamese engineering. Our core services include comprehensive Software QA & Testing (functional, automation, security, and consulting) and Software Development (MVP, web/mobile, ERP, and dedicated offshore centers). We are distinguished by our proprietary “SHIFT Method” and a team of ISTQB-certified, bilingual engineers.

SHIFT ASIA has strong expertise in many industries, making it a flexible partner for offshore quality assurance (QA) and development in Southeast Asia. Key areas we serve include:

• Fintech & Banking: Secure testing for payment systems and banking apps.
• Healthcare: QA for EHR and medical devices, focusing on data compliance.
• ECommerce & Retail: Scalable testing for high-traffic platforms.
• ERP: Specialized validation for SAP and enterprise systems.
• Travel & Logistics: Testing for complex booking and supply chain software.

We offer a full-spectrum QA suite, including Functional, Regression, and Agile Testing for continuous feedback. Our technical testing covers Automation for faster releases, Performance under peak loads, Security vulnerability analysis, and Usability for UX optimization. We also provide QA Consulting and PMO to help organizations refine their internal quality processes.

Yes. As a Japanese-founded company, we specialize in high-fidelity Japanese localization. Our services go beyond translation to include UI layout, character encoding for multi-byte text, and cultural appropriateness. With on-site Japanese IT managers and bilingual teams, we ensure seamless communication and precision for companies expanding into or out of the Japanese market.

SHIFT ASIA’s software development division offers a full range of services tailored to businesses that need reliable, scalable, and high-quality software built offshore:

• MVP & PoC: Rapid prototyping to validate ideas.
• Web & Mobile: Full-stack builds by engineers with a 3% hire rate.
• Agile & ERP: Iterative development and custom SAP integrations.
• Offshore Development Centers (ODC): Dedicated, permanent engineering units managed as an extension of your team.

We adhere to strict international standards, including ISTQB Platinum Partnership (100% pass rate for our engineers) and ISO/IEC 27001 for information security. Our backbone is the SHIFT Method, which utilizes over 900 structured test viewpoints. We also hold Agile Certifications and the internal Top Gun 8 certification for operational excellence.

Consistency is maintained through on-site Japanese management and a highly selective 3% recruitment rate. We standardize every project using the SHIFT Method, ensuring systematic coverage regardless of team size. This is supported by ISO-compliant security processes and transparent reporting through tools like JIRA, providing clients with real-time visibility.

We use bilingual project management (English/Japanese) to eliminate language barriers. For Japanese clients, our proximity and on-site managers minimize time zone gaps. We offer flexible working hours to overlap with European and Asia-Pacific schedules and to integrate directly with your preferred tools, such as Slack, Teams, or JIRA.

We can typically scale teams within days to a few weeks by tapping into our pre-trained pool of certified engineers. Our ODC model is ideal for long-term scaling, while our structured SHIFT Method allows new members to onboard quickly using established test viewpoints, ensuring a fast ramp-up for urgent pre-launch surges.

Our “Japanese Quality DNA” sets us apart, combining the precision of Japan’s leading QA firm with Vietnamese engineering talent. Unlike competitors who rely on individual experience, we use a systematic 900-viewpoint framework. Our ISTQB Platinum status, full-stack development capabilities, and bilingual fluency make us a uniquely versatile partner for complex, international projects.

Yes. Healthcare is a core vertical in which we prioritize precision and strict quality standards for sensitive medical environments. For a global leader in health tech, we unified the quality standards across an extensive health management system built by multiple vendors. By implementing both manual acceptance testing and an automated regression framework, covering 60% of tests with our proprietary Racine tool, we helped ensure the accuracy of patient and doctor profiles across web and mobile platforms while significantly reducing their time-to-market.

Yes. We specialize in high-stakes financial systems, focusing on transaction reliability and security for payment giants and banking groups. A notable success involved partnering with a top Japanese QR payment provider to optimize their QA operations. By applying the SHIFT Method, we maintained 100% compliance with their strict quality standards while reducing their testing costs by 50%, evolving our role from a service provider to a long-term strategic partner.

Yes. We have a deep track record with high-traffic platforms, focusing on backend scalability and seamless payment integrations. Our expertise was central to the international expansion of a major Japanese home improvement retailer, where we designed structured, functional, and scenario tests across various devices. This approach halved their testing timeline from six weeks to three, allowing them to scale their online catalog and delivery systems with total confidence.