Vietnam’s business sector is undergoing a dynamic transformation, with a growing ambition to position itself as a provider of high-quality services. Driven to excel in quality, Vietnamese companies increasingly seek to learn from global leaders. Recognizing Japan’s expertise in quality assurance, SHIFT’s Hinshitu University—a specialized Japanese institution—has responded to this demand by offering its quality education training program in Vietnam for the first time. This program, delivered in Vietnamese, was successfully conducted for AIT, a Vietnamese offshore development company dedicated to improving its service quality.

The course focused on creating test design documents for functional testing and provided SHIFT’s unique quality assurance expertise in Vietnamese. This article will give a detailed overview of the course implementation, including specific training content and participant feedback. This information will be valuable for companies facing challenges in quality education.

Introduction

Hinshitsu University is an educational institution operated by SHIFT Co., Ltd. In software development, delays in the early stages often lead to inadequate time and resources for software testing in the later phases, increasing the risk of declining software quality. To address this issue, Hinshitsu University focuses on developing human resources equipped with the testing and management skills necessary to maintain quality, even when time and personnel are limited.

One of Hinshitsu University’s key features is its wide range of courses, covering everything from the fundamentals to advanced applications of software testing. Experienced SHIFT instructors teach these courses and utilize textbooks supervised by renowned experts in the software testing industry. While courses have traditionally been offered in Japanese in Japan, Hinshitsu University plans to expand its offerings to include English and other languages in the future for international audiences.

Hinshitsu University offers three primary services:

1. Open Courses:

• Trial Courses: These are held in a physical venue where participants can interact directly with the instructor in the SHIFT seminar room. This format allows students to enhance their knowledge of software testing through discussions with their peers. Information about course outlines, target audiences, tuition fees, and schedules is available.
• Online Live Courses: These courses are perfect for those who live far away or prefer to participate from the comfort of their homes.

2. Corporate Training:

This specialized program is designed exclusively for corporations and can be fully customized to align with each organization’s unique goals and objectives. Whether in a traditional conference room setting within the company or through a flexible online format, the training can be tailored to address specific skills, industry challenges, and corporate cultures, ensuring that employees gain relevant and impactful knowledge.

3. E-Learning:

Leveraging Udemy’s versatile online learning platform, students have the freedom to explore a wide range of courses at their convenience. This flexible approach allows learners to access high-quality educational content anytime and anywhere, fitting perfectly into their schedules. With diverse topics available, each learner can choose courses that resonate with their interests and professional development needs.

Why did AIT choose Hinshitsu University?

AIT is a dynamic offshore development company based in Vietnam. It specializes in a wide range of software development and software testing services. With a team of skilled professionals, AIT is dedicated to delivering innovative technology solutions tailored to meet the unique needs of businesses around the globe. Its expertise spans various industries, ensuring high-quality results that enhance efficiency and drive growth for its clients.

AIT selected “Hinshitsu University” for test design training due to several key factors. The courses can be conducted locally in Vietnam, using Vietnamese materials and instructors, which helps lower costs and makes it easier for participants to understand the content. Additionally, the course covers general knowledge and SHIFT’s unique know-how and skill sets, providing valuable benefits for real-life applications.

Contents of the training given to AIT

A test was conducted on the day of the AIT training to assess the participants’ understanding and enhance their comprehension. Following the training, a Q&A session was filled with numerous questions, which led to a prolonged discussion, and attendees participated eagerly throughout.

Training Content Details:

1. Creating a Checklist:

The training included a comprehensive explanation of how to create a checklist. This checklist encompasses test locations, functions, viewpoints, contents, and expected results. Rather than delivering this content one-sided, specific examples were provided to facilitate practical understanding. Participants were also given time to create their own checklists during the training, allowing them to apply what they had learned hands-on.

2. Developing an Execution Pattern Table:

We provided detailed guidance on creating an execution pattern table that integrates multiple procedures and test patterns. This table is essential for designing software tests to ensure that a consistent level of quality is maintained, regardless of who is performing the tests. We also shared tips and strategies for preventing omissions in the testing process.

3. Reviewing Test Design Documents:

We emphasized the importance of reviewing the checklist and the execution pattern table to uphold quality standards. This involves correcting any deficiencies during the review process and ensuring the testing framework is robust and effective.

Feedback from Course Participants

We received feedback from AIT employees who attended the course, and many expressed high satisfaction with the course content. Several trainees mentioned their desire to apply what they learned to their work rather than simply complete the course and move on.

Participants found the instructor’s explanations and the textbook content very easy to understand. Overall, 88% of participants reported being satisfied with the course.

One attendee noted that being able to communicate in Vietnamese made it easier to take the course without stress. Others appreciated the opportunity to learn systematic test design skills and expressed a strong interest in implementing what they learned in their practical work.

Conclusion

The successful launch of Hinshitsu University’s quality assurance training in Vietnam marks a significant milestone in enhancing software testing expertise in the region. By offering structured and practical training in Vietnamese, SHIFT has made high-quality education more accessible to local companies, such as AIT, enabling them to strengthen their testing capabilities. The enthusiastic participation and positive feedback from attendees underscore the increasing demand for specialized QA training and the importance of structured test design in Vietnam. As Vietnam’s IT sector continues to evolve, initiatives like this will be crucial in fostering a culture of quality and innovation in software development.