Overview

SHIFT ASIA was tasked with providing comprehensive multilingual testing services for a leading cryptocurrency exchange platform. The objective was to ensure that the platform’s UI, functionality, and localization were flawless across mobile and web applications, catering to a global user base.

About the Client

The client is a publicly traded American company that operates the largest cryptocurrency exchange platform by transactional volume. They provide data and transaction processing services, including digital wallets, enabling merchants and consumers to transact with new digital currencies like Bitcoin, Ethereum, and Litecoin.

Client’s Challenges

Due to the company’s global reach and mobile-first approach, there was a critical need for multilingual testing resources. Specifically, English and Japanese-speaking QA experts were required to thoroughly examine the platform’s UI, functionality, and localization quality.

SHIFT ASIA’s Solutions

To address the client’s challenges, SHIFT ASIA implemented a combination of functional, localization, and user scenario testing strategies:

• Functional + Localization Testing: The team utilized Figma design data to conduct functional and localization testing, ensuring the platform’s features and functionalities aligned with the design specifications and adhered to the target languages.
• User Scenario Testing: The team performed user scenario testing to enhance test coverage and replicate real-user scenarios. This involved simulating user interactions and workflows to identify potential issues that might arise in actual usage.
• Regression Test Case Development: SHIFT ASIA contributed to developing robust regression test cases to ensure that no changes or updates to the platform introduced new bugs or regressions.

Manual Testing for Mobile and Web Applications covering the following aspects:

• UI Testing: Ensure visual consistency, proper alignment, and adherence to design specifications across different screen sizes and devices.
• Functionality Testing: Validate that all features and functionalities operate as intended, handling various user inputs and scenarios.
• Localization Testing: Verify the accuracy and consistency of translations, ensuring the platform’s content is culturally appropriate and understandable to English and Japanese users.

Outcomes

The client was delighted with SHIFT ASIA’s testing services, particularly in terms of:

• Estimation Accuracy: SHIFT ASIA’s accurate estimations ensured project predictability and budget management.
• On-Time Delivery: Test deliverables were consistently delivered on time, ensuring timely project completion.
• Thorough Testing: SHIFT ASIA’s focused testing on the platform’s core features identified and resolved potential issues before global deployment.

Long-Term Partnership

The successful collaboration resulted in a long-term contract between SHIFT ASIA and the client, demonstrating the client’s trust and confidence in SHIFT ASIA’s ability to deliver high-quality multilingual testing services.