Top Outsourcing Destinations and Models in 2020

Top Outsourcing Destinations and Models in 2020

Finding the Right Outsourcing Models

As a business owner, or project manager like myself, you might be interested in outsourcing software development to another country and getting work done for lower cost. Cost is one big factor, but also there are different types of outsourcing models, varying management styles and how the end-product may turn out depending on where you decide to outsource to.

To make a better-informed decision, it is important to take it into account the average experience of customers hiring companies in different locations worldwide.
In this article, I will share some insights into some of the best outsourcing firms here in Vietnam, as well as different project types you can consider.

Popular Offshore Software Development Models

The level of coordination between the business and the outsourcing team and access you give to outsource partners defines how both sides are involved in the realization of the business project. The forms of cooperation are mainly classified in the following:

1. Low-Level Outsourcing (Operational Outsourcing)

This is where the product management is still left within the customer company, and only development and quality assurance (QA) processes are handed to outsourcing partner. In terms of development processes, low-level solution coding and software delivery are outsourced in this model, as well as manual testing and test development in terms of QA.

2. High-Level Outsourcing (Often Nearshore or Strategic Partnership)

In High-level outsourcing, same as the previous offshore software development model, customer company owns the product management. Meaning, the outsourcing team designs and performs tests under in-house supervision.
But the difference is, project management, solution, and test design are passed to the offshore development center, while the rest is left under in-house supervision. Outsourced processes and solutions are controlled by the in-house architect-level software engineers, which requires close collaboration between developers on both sides.

3. Complete Technical Outsourcing (Often Consulting One Stop Solution)

In this offshore software development model, the customer company develops the initial product requirement in house. And all the technical aspects are outsourced: detailed requirements, documentation, interpretation, solution design, solution development, QA scheme and implementation.
On top of these level of coordination, you can choose to do onshore, nearshore, offshore, onsite etc. So, identifying both the right outsourcing partner and the right type of outsourcing engagement is not an easy task while stakes are high, and you may need to talk to multiple partners and try them out to find out what work for you.

Next Offshore Destination - Vietnam

Vietnam is getting recognized by many enterprises around the world, as a top performing offshore destination. Before and after COVID, Vietnam is consistent with their foreign investment policy and creates a warm business environment and welcomes business. Not need to hide that Vietnam’s economic growth topped 8% last year, foreign direct investment rose steeply to over $6 billion, and exports surged by over 20%. On top of that, government’s plan on investing on young talents including work ethics and language capabilities are starting to pay off. And we see companies shifting their offshore center from India to Vietnam for example given the cost savings and quality of end-product.

So, who are the top software development and QA firms in Vietnam?

・Saigon Technology
・FPT
・S3
・Terralogic
・Shift Asia
・InApp
・Cowell
・Fram^
・TP&P
・Agiletech

Services Summaries

Saigon Technology

“Saigon Technology Solutions has the teams of world-class experts in ASP.NET, AngularJS, NodeJS, React JS, iOS and Android/React Native application development services. Saigon Technology Solutions is specialized in providing professional Offshore Software Development & Software Development Outsourcing Services based on the offshore software development center and fixed price/project based engagement models. “

InApp

“We are InApps Technology Company. Established in 2016, we have continually evolved over the past years to reach to the forefront of being a leading software development outsourcing company in Vietnam.”

Fram^

“Founded in 2013 in Ho Chi Minh, Vietnam, fram^ is a tech consulting and development company with currently >130 employees and 4 offices in Ho Chi Minh, Da Nang, Colombo and Stockholm. Listed on Nasdaq First North: FRAM B since 2017, fram^ has been ranked on #212 among Europe’s 1,000 fastest growing companies by the prestigious Financial Times!!! “

AgileTech

“Founded in 2015, AgileTech Vietnam is a quality outsourcing software company, specializing in Website — Mobile development, Testing services; Blockchain (Decentralized Exchange) services, and AI (Image processing) services. To cement their leading position and consistently deliver, AgileTech embraces high commitment and flexible methodologies. “

TP&P

“TP&P Technology is a leading offshore software outsourcing company in Ho Chi Minh City, the Silicon Valley of Vietnam. With a team rich in experience and specialized expertise across a range of services, from Custom software development, IT infrastructure and application management services, to business solution consultancy and deployment, cybersecurity, to DevOps and Blockchain services, whatever you have in mind, we can make real”

Co-well

“CO-WELL Asia has been growing steadily since being founded in Vietnam in 2011. More than 450 employees work in the two Vietnamese offices, located in Hanoi and Da Nang, and nearly 100 staff work in Tokyo and Miyazaki, Japan. We have undertaken more than 250 software development projects for global customers including Business Solutions, E-Commerce, AR-VR, and software testing. 80% of these projects are for large enterprise customers. “

Terralogic

“Terralogic is all about futuristic technology services for the connected world. We hold personalized business care for each of our customers, fixing a keen eye on the real-time problem, exactly the way our customers view them. Our structure ensures engineering expertise in accordance with business needs, fulfilling customer expectations and at the same time.”

Shift Asia

“SHIFT ASIA is a quality assurance start up located in HCMC, Vietnam founded in 2016. As part of SHIFT group, it has served clients in greater APAC region, enabling digital transformation and automation for their products with technological edge and tailored customer services. In addition to having a strong backbone and excellent customer service experience, it has over 150 skilled engineers, app developers and testers. Company portfolio includes clients mainly in ERP, finance, banking, healthcare, travel, e-commerce, gaming verticals offering proven methods for each industry.”

Indeed, different companies have slightly varying service coverage and pricing, and some of them are completely local while some others are American or Japanese backed. Hope this article was insightful, happy hunting!

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