Offshore Benefits for All Size of Business | Outsourcing QA
Is outsourcing for everyone?
We all heard positive and negative reviews of outsourcing solutions. Apart from how capable outsource vendors are, in order to determine whether "outsourcing" solution itself is a suitable option, there are things all businesses have to comb through as they consider outsourcing som IT operations.
Offshore services are referred to in many different names. When businesses outsource some fractions of their operation, it is called outsourcing, crowdsourcing, out staffing, cloud solution and else depending on where you look from. To be specific, offshore programming or offshore development services are something that involves remote teams programming for web systems, mobile applications and any digital products. And it is what companies from SMEs to large enterprises, and government organizations, non-governmental organizations in various fields are taking advantage of for a number of reasons.
Here is some definition:
Outsourcing - The act of delegating any business operations or functionalities to external companies/individuals.
Crowdsourcing - Hiring freelancers on gig-based platform or user-testing like platform to get specific job done on your behalf.
Cloudsourcing - Hiring a 3rd party company to support deployment and maintenance of cloud solutions on your behalf.
Offshore Outsourcing - Outsourcing operations or services to 3rd party specifically in remote location.
Offshore Development Center - Setting up a team in offshore location or use a vendor to assign a team to complete projects.
Why should you outsource?
Any product managers or system managers have at least once had the experience - you often encounter issues like shortage in manpower for testing, specialized knowledge in quality assurance, product performance, inflated cost after a number of iterations, security risk and so on.
Unless it's an already stablished organization with perfect resource allocation that has shipped numerous products, it is rare to find a team that is fully functioning. In various scenarios, instead of stretching internal resources, it is a smart choice to outsource part of operations or development work to outside experts that specialize in the job you want done. That in the long run saves you hiring cost, half done job or unwanted cost during down time.
Advantages of using outside QA solutions
- Better Test Coverage
- Cost Efficiency with Pay-Per-Usage
- Impartial and Autonomous Results
- Access to Best Practices and Latest Tools
- Improved Time to Market
- Minimized Management Efforts
- Saving Skilled Developers from Manual Testing
The list goes on.
But most importantly, when you outsource, they do everything they can to deliver the best output within the deadline, while internal teams can come up with excuses to delay integration, execute partial test and give you headaches. It sounds like a good idea to take advantage of experts whose job is solely to ensure quality and performance, that would allow your developers to focus on core development than time-consuming tests. But what is the downside?
Disadvantages of outsourcing
Of course outsourcing comes with communication with the vendors. And depending on how you manage it, it could make things difficult until you establish a successful relationship.
- Confidentiality and security risks
- Lack of flexibility and contractual restrictions
- Management difficulties and communication overhead
Who Contributes in Offshore Operation?
Are you planning on entirely outsourcing a project or delegating some responsibilities? A dedicated offshore development center may be the best option in terms of control you would keep, knowledge accumulation and cost performance. Here we explain who you typically interact with from offshore teams and how to choose the right team.
SHIFT ASIA works with customers of all sizes and industries, and it is indeed exciting that our work enables teams around the world to gain confidence in their work, saving them from the trouble of testing!
Clients decide to work with a software testing vendor like us, and here are some examples when the projects met their true needs.
Best scenarios to take advantage of outside resources:
1) Can't find experienced QA engineer / tester to hire in-house
2) Release frequency is not frequent and it's not cost effective to hire someone full-time
3) Requirements is complex involving manual testing, devops and automation that in-house team can't handle
4) Unsure of internal resources having access to latest practices, and needs an update
5) Unhappy with current product performance and needs an 3rd eye to verify
As the digital economy offers overwhelming diversity in technologies and techniques available, product development becomes more and more complex requiring specialists in development, CI/CD, security, quality assurance, UX and other fields. Hope this helped you explore the opportunity of outsourcing software testing.
Please have a look at our portfolio and get in touch with us for more case studies.
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